Customer Service Trainee

Ultraform Industries is a metal stamping and wire forming company located in Romeo, Michigan.

Day Shift opportunity

Full Time with Benefits

Customer Service experience is a plus but not required.

Shipping experience is also a plus but not required.

Experience in IQMS is a plus but not required.

Knowledge of FIFO is a plus but not required.

Forklift familiarities are a plus but not required.

Key Responsibilities:

• Working with shipping team in order to gain knowledge regarding our parts and processes to better assist with Customer service.
• Answer incoming calls
• Responding to any and all questions via email in a professional and timely manner, or directing questions to the correct team member or department
• Packaging parts/ Boxing parts for shipments
• Palletizing and wrapping containers for shipment
• Assist with inventories as needed
• Use of barcode scanners to scan shipments