Senior User Experience

Job Description

Six Companies, One Vision…
As a Gold Level Veteran Friendly Employer, Prestige Group has been supporting the transportation industry since 1998. We have placed thousands of employees, created hundreds of future vehicles, and developed multiple US Military Veteran employment initiatives. From original concept to creation, Prestige Engineering specializes in Product Development and staffing services. Join our team where employees are at the heart of everything we do.

Description:

• Must be collaborative by nature- willing to lead, execute, optimize, and adjust both work products and processes- based on feedback and input from several stakeholders.
• You’ll have to be passionate about user experience and want to take advantage of working with highly collaborative and talented team members.
• You’ll have the opportunity to create and transform digital experiences for a commercial audience being offered the leading edge in automotive technology and supporting solutions.
• Balancing business needs while always keeping our users and their goals in mind will be paramount.
• You will be responsible for guiding the user experience across website strategy inclusive of web-based software.
• You” work with several product teams and will be expected to take a leadership role working with multiple designers.

Required Skills:

• Evangelize UX practices across a portfolio of projects, and be a strong voice for Human Centered design, supported by a growing team of talented designers and leaders.
• Provide design guidance and support to designers deployed to cross-functional groups responsible for multi-team, digital products.
• Mentor designers to support their growth as UX practitioners.
• Contribute to the inclusive culture of the larger Digital team.
• Advocate user-centered design perspectives for your areas of focus that are informed by business needs and technical feasibility.
• Provide consistency in approach, and integrity in usability and accessibility, across design efforts with multiple product units.
• Drive the delivery of design work, raising the bar for team-wide, human-centered approaches.
• Work cross-functionally with leaders and colleagues to define, and execute, strategies and projects.
• Engage in project planning and scoping to support business needs and design opportunities, setting teams up for success.
• Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high-quality experiences.
• Concept, design, test, launch and refine new products and services through systems thinking that solve known and emergent user needs.
• Support design efforts for a data-driven, test & learn program, while incorporating analytics.
• Work with stakeholders to proactively identify problems & solutions.
• Support design leadership team on communication and presentation needs.

Preferred Skills:

• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment.
• Strong knowledge of Interaction Design, Service Design, Design Research, Information Architecture, and/or UX.
• Demonstrable expertise in UX design in all phases across a variety of projects.
• Experience delivering projects from definition thru execution and refinement.
• Proven ability to build consensus, influence, and work effectively within a cross-functional team of designers, product managers, and engineers.
• Experience with building relationships, credibility, and proactive communication with team members and leaders.
• Ability to communicate the value of product features and identify trade-offs to deliver useful digital products.
• Proven experience in combining quantitative and qualitative data to inform design decisions.
• Understanding of translation of business metrics to inform goals of user-centric design.
• Flexibility to work on initiatives with unclear and/or changing requirements.
• Strong project management, problem-solving, verbal/written communication, and context-switching skills.
• High-level knowledge of design tools such as Sketch, InVision, Figma, and/or other design prototyping software.
• Passion for the automotive, transportation, and fleet management industry.

Requirements:

• High School Diploma/GED
• 4+ years of experience in digital and software design.
• 1+ year of experience with leading and coaching UX designers (directly or indirectly) by demonstrating standard methodologies in design communication and approaches, mentorship, and sharing your work and knowledge with others.

Preferred:

• Bachelor’s and/or Master’s in User Experience Design, Human-Computer Interaction, Interaction Design, Service Design, Graphic Design, or a design related-degree (i.e. Sociology, Anthropology, Psychology, Human Factors, etc.)