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Program Supervisor

Full Time

Macomb County


Posted 128 days ago

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Job Details

Job Code: 107233704

Industry: Health Care


Pay Type: salary


Education Level


Job Level

Feb 10, 2023

Closing Date

Job Characteristics

macomb county management manager

Job Description



As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.
To learn more about Macomb County benefit offerings click here.

There are two positions, one in Sterling Heights & one in St. Clair Shores – please be sure to indicate your preference in the questions.
To learn more about Macomb County Community Mental Health visit MCCMH.

DEPARTMENT: Community Mental Health

HIRING AUTHORITY: Chief Executive Officer

FLSA STATUS: Non-exempt

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

CURRENT HOURS AND START TIME: Full-time (37.5 hours per week) position. The starting time for this position is currently 8:30 a.m.


Under direction, assist in recruiting, selecting, and training team members.  Supervises, evaluates and monitors all clinical and clerical personnel as assigned. Develops and implements procedures to ensure that appropriate specialty assessments are provided to various populations (including Children and Adults with mild to severe mental illness, substance abuse, developmental disabilities, severe emotional disturbances, and similar populations) and services are delivered in the least restrictive level of care possible. Develops and tracks data and reports for management including quality measures, hospital recidivism, penetration rates and ensures integrated care is provided to all consumers.





Oversees day to day operations of the two (2) outpatient clinics providing supervision and direction to the Clinical Supervisors and staff.

Maintains responsibility for ensuring adequate staffing of the day-to-day operations through monitoring staffing levels and authorizing leave as appropriate.

Represents the outpatient clinics at various committees as assigned.

Develops and maintains a working relationship between the outpatient clinics and other MCCMH Programs and community service agencies/programs ensuring on-going coordination and rapid entry and re-entry into the MCCMH system.

Maximizes quality of service and cost effectiveness of the programs through ongoing discussions with the Director of MCCMH Community and Behavior Health Services and by attending administrative meetings.

Collects, analyzes, and reports data related to productivity, clinic treatments, treatment outcomes, quality measures, and trends.


Provides crisis intervention and support to individuals served to stabilize situations as needed.

Supports MCCMH integrated health initiatives through clinic participation in consumer education, community outreach, and staff education.


Collaborates with other MCCMH departments and staff to share resources, provide staff coverage, and ensure that persons served are receiving needed services.


Conducts and participates in weekly team meetings related to evidenced-based treatments as needed.


Monitors implementation of evidenced-based treatments, including Dialectical Behavior Therapy (DBT), Prolong Exposure Treatment (PET), etc. and develops solutions to barriers in implementation of these treatments.


Manages projects and system initiatives and collaborate with system leadership teams to ensure policy, Electronic Medical Record (EMR), and service delivery alignment with all regulatory requirements.


Assists in the development, writing and implementation of program initiatives including collaborative initiatives with multiple organizations and disciplines.


Monitors, analyzes and takes action to ensure quality services are provided while maximizing staffing and clinic resources.


Implements procedures to verify accuracy and quality of clinical records are complete and meet auditing requirements.


Executes quality assurance reviews related to program deployment, policy viability and performance metrics at the local level.


Implements best practices such as trauma informed and culturally competent care, dialectical behavioral therapy and collaborative problem solving.


Performs related duties as assigned.




Required Education and Experience

  • Master’s Degree in Social Work, Counseling, Psychology or Doctorate in Psychology or a directly related mental health field from an accredited college or university
  • Minimum of three (3) years of experience working in a behavioral health setting
  • Minimum of two (2) years of supervision experience

Preferred Education and Experience

  • Five (5) years of experience working in a behavioral health setting
  • Five (5) years of experience working with individuals with developmental disabilities, mental illness and/or co-occurring diagnoses
  • Previous experience in an administrative position

Required Licenses or Certifications

  • Licensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC),or Licensed Psychologist (LP)
  • Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
  • Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

Preferred Licenses or Certifications

  • Certification with the Michigan Certification Board for Addiction Professionals (MCBAP) or an approved development plan




Knowledge of:

  • Applicable computer applications
  • Michigan Mental Health Code and its rules and regulations
  • Various disciplines and assessment tools utilized by each discipline
  • Working understanding on practices for adherence to Medical Services Administration (MSA) Medicaid policies and procedures
  • Techniques to de-escalate/interact in potentially dangerous situations

Skill in:

  • Using good professional judgment for the welfare and safety of our consumers
  • Excellent written and oral presentation skills
  • Analyzing information and completing reports

Ability to:

  • Collaborative:  Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate.  Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives
  • Accountable:  Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
  • Respectful:  Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
  • Work in an environment which embraces the county’s Dignity Campaign
  • Effectively speak, write, and understand the English
  • Effectively speak, write, and understand a language other than English is preferred
  • Understand and carry out oral and/or written instructions
  • Accurately organize and maintain paper documents and electronic files
  • Maintain the confidentiality of information
  • Work independently



  • The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Work Environment N/S O F/C
Office or similar indoor environment     X
Outdoor environment X    
Street environment (near moving traffic) X    
Construction site X    
Confined space X    
Exposures N/S O F/C
Individuals who are hostile or irate   X  
Individuals with known violent backgrounds   X  
Extreme heat (above 100 degrees) X
Extreme cold (below 32 degrees) X    
Communicable diseases X    
Moving mechanical parts X    
Fumes or airborne particles X    
Toxic or caustic chemicals, substances or waste X    
Loud noises (85+ decibels)  X    
Blood Borne Pathogens X    


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Demand Frequency Description
Physical N/S O F/C  
Balancing     X On even or uneven surfaces/ground
Bending     X Tasks involve forward or backward bending at the waist
Climbing/Working at Heights X     Tasks involve climbing up or down stairs, ladders, scaffolding and platforms
Crawling X     Inspecting in confined spaces.  Moving about on hands and knees
Digging X     Tasks involve manual digging
Driving   X   Tasks involve operating any motor-powered vehicle on sealed and unsealed roads
Grasping     X Tasks involve gripping, holding, clasping with fingers or hands
Kneeling   X   Tasks involve flexing/bending at the knees and ankles to work at low levels
Manual Dexterity     X Tasks involve fine finger movements i.e., keyboard operating, writing
Lift/Carry X     Tasks involve raising/lowering or moving objects from one level/position to another (covered by the items below)
Up to 10 pounds X      
11-24 pounds X      
25-34 pounds X      
35-50 pounds X      
51-74 pounds X      
75-99 pounds X      
Over 100 pounds X      
Push / Pull   X   Tasks involve pushing/pulling objects away from or towards the body
Reaching   X   Tasks involve reaching overhead with arms raised above shoulder height or forward reaching with arms extended
Sitting     X Tasks involve remaining in a seated position during the task performance
Standing     X Tasks involve standing in an upright position without movement
Walking     X Walking considerable distances in the facility on multiple surfaces
Running X     Running considerable distances in the facility on multiple surfaces



Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.

GRANT OR EXTERNALLY FUNDED POSITION –This position will continue only if sufficient grant or external funds are provided.