Job Code: 138062420
Pay Type: salary
HIRING AUTHORITY: Chief Executive Officer
FLSA STATUS: Non-exempt
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
CURRENT HOURS AND START TIME: Full-time (37.5 hours per week) position. The starting time for this position is currently 8:30 a.m.
Under direction, assist in recruiting, selecting, and training team members. Supervises, evaluates and monitors all clinical and clerical personnel as assigned. Develops and implements procedures to ensure that appropriate specialty assessments are provided to various populations (including Children and Adults with mild to severe mental illness, substance abuse, developmental disabilities, severe emotional disturbances, and similar populations) and services are delivered in the least restrictive level of care possible. Develops and tracks data and reports for management including quality measures, hospital recidivism, penetration rates and ensures integrated care is provided to all consumers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Oversees day to day operations of the two (2) outpatient clinics providing supervision and direction to the Clinical Supervisors and staff.
Maintains responsibility for ensuring adequate staffing of the day-to-day operations through monitoring staffing levels and authorizing leave as appropriate.
Represents the outpatient clinics at various committees as assigned.
Develops and maintains a working relationship between the outpatient clinics and other MCCMH Programs and community service agencies/programs ensuring on-going coordination and rapid entry and re-entry into the MCCMH system.
Maximizes quality of service and cost effectiveness of the programs through ongoing discussions with the Director of MCCMH Community and Behavior Health Services and by attending administrative meetings.
Collects, analyzes, and reports data related to productivity, clinic treatments, treatment outcomes, quality measures, and trends.
Provides crisis intervention and support to individuals served to stabilize situations as needed.
Supports MCCMH integrated health initiatives through clinic participation in consumer education, community outreach, and staff education.
Collaborates with other MCCMH departments and staff to share resources, provide staff coverage, and ensure that persons served are receiving needed services.
Conducts and participates in weekly team meetings related to evidenced-based treatments as needed.
Monitors implementation of evidenced-based treatments, including Dialectical Behavior Therapy (DBT), Prolong Exposure Treatment (PET), etc. and develops solutions to barriers in implementation of these treatments.
Manages projects and system initiatives and collaborate with system leadership teams to ensure policy, Electronic Medical Record (EMR), and service delivery alignment with all regulatory requirements.
Assists in the development, writing and implementation of program initiatives including collaborative initiatives with multiple organizations and disciplines.
Monitors, analyzes and takes action to ensure quality services are provided while maximizing staffing and clinic resources.
Implements procedures to verify accuracy and quality of clinical records are complete and meet auditing requirements.
Executes quality assurance reviews related to program deployment, policy viability and performance metrics at the local level.
Implements best practices such as trauma informed and culturally competent care, dialectical behavioral therapy and collaborative problem solving.
Performs related duties as assigned.
Required Education and Experience
Preferred Education and Experience
Required Licenses or Certifications
Preferred Licenses or Certifications
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES