Office Assistant

Job Description

CLASSIFICATION DETAILS

DEPARTMENT:  Prosecutor’s Office

HIRING AUTHORITY:  Prosecuting Attorney

FLSA STATUS: Non-exempt

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

CURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The starting time for this position is currently 8:00 a.m.

GENERAL SUMMARY: 

Performs routine to moderately difficult clerical duties according to established policies and procedures.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Performs clerical duties according to established policies and procedures.

Records or posts information in journals, files and/or other departmental records.

Verifies the accuracy of information and prepares forms, records, requests for funds and other documents.

Types and/or prepares vouchers, forms, memos, letters, records and other correspondence according to established policies and procedures.

Performs calculations and compiles information for and prepares various documents and reports.

Opens, sorts, tallies and records payments and other documents received.

Enters information on records and forms.

Compiles and maintains departmental files.

Distributes notices, forms and other documents.

Makes duplicate copies of reports and/or information and routes to proper persons, departments and/or files.

Receives incoming telephone calls and e-mails; provides assistance by answering questions and inquiries appropriate to skill level; relays messages to appropriate individuals or departments.

Operates standard office equipment such as personal computers, facsimile machines, copiers, scanners, calculators and adding machines.

Performs related work as required.

QUALIFICATIONS

Required Education and Experience

• High school diploma or GED equivalent

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license, operable automobile and insurance

Preferred Education and Experience

• Previous clerical work experience

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Modern office procedures and methods
• Various and specialty designated data processing/computer systems and applications for office administration across many departments in the County

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public
• Providing customer service to internal and external customers via phone, email and in person
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Organization and time management
• Operating personal computers with current versions of office efficiency software and applications
• Performing data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reporting

Ability to:

• Provide excellent customer service to both internal and external customers with tact and courtesy
• Effectively speak, write and understand the English language
• Speak and understand a language other than English is preferred
• Understand and carry out oral and written directions
• Meet schedules and deadlines of the work
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Perform low to moderate level clerical/administrative related duties with a high degree of accuracy
• Learn new policies, practices and procedures
• Read and understand laws, rulings and other published guidance
• Work in an environment which embraces the county’s Dignity Campaign

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

General Requirements and/or Disclaimers

Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by these statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.

The American Federation of State, County and Municipal Employees (AFSCME) Local 411 bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.