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Case Manager-VDPS

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Job Details

Job Code: 137401115

Industry: Healthcare

$44,040.80 - $56,963.10 Annually

Pay Type: salary


Education Level


Job Level

Jun 22, 2023

Closing Date

Job Characteristics

Mental Health

Job Description


DEPARTMENT:  Community Mental Health

HIRING AUTHORITY:  Chief Executive Officer

FLSA STATUS:  Non-exempt

EMPLOYMENT RELATIONSHIP:  Just cause subject to probationary period

CURRENT HOURS AND STARTING TIME:  Full-time (37.5 hours per week) position. The current starting time for this position is 8:30 a.m.


Under direction, provides direct services to program members, consumers, family members and designated others for the Vocational and Day Program Services (VDPS).  Implements program activities and participates in research and program evaluation.  Promotes consumer assessing of community-based resources.  Facilitates team understanding as well as member assessing of community-based resources.


Conducts assessments, service planning, specialized intensive case management, case work, living skills, training, crisis intervention, advocacy, linking and monitoring for assigned clients.

Conducts home visits and performs home and community based interventions.

Completes Macomb County Community Mental Health (MCCMH) record keeping requirements, including clinical records such as Person-Centered Plans and case notes, as well as statistical reports.

Provides in-service training and educational activities to MCCMH staff, support professionals and members of the community.

Works cooperatively with members of other disciplines, agencies and community providers to ensure timely and accurate service provision.

Maintains and updates clinical knowledge by reading, in-service training in designated areas, and other activities determined in consultation with the agency’s annual plan and clinical supervisor, or designee.

Coordinates with family, aftercare programs, and ancillary support services to secure aftercare.

Participates in staff meetings, in-service training and supervision with a therapist.

Coordinates inter and intra-agency plans of service.

Monitors customer services through face-to-face consumer contact, facility visits, consultation with family members, significant others, service providers and records review.

Develops effective relationships with service providers, home staff and families.

Operates an automobile while performing assigned job duties.

Performs related duties as assigned.


Required Education and Experience

  • A Bachelor’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university
  • Must meet qualifications as specified in the Michigan Department of Health and Human Services (MDHHS) Prepaid Inpatient Health Plan (PIHP)/Community Mental Health Services Programs (CMHSP) Qualifications per Medicaid Services as a Qualified Mental Health Professional (QMHP);
  1. Individual with specialized training or one (1) year of experience working with a person who has mental illness; and is a psychologist, physician, educator (with a degree in education from an accredited program), social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, registered nurse, therapeutic recreation specialist, licensed or limited licensed professional counselor licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, or a licensed physician’s assistant; or
  2. A human services professional with at least a bachelor’s degree in a human services field

Preferred Education and Experience

  • A Master’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university
  • A minimum of one (1) year experience working in a behavioral health setting

Required Licenses or Certifications

  • Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
  • Must possess and maintain a current Michigan Chauffeur’s license within two (2) weeks from date of hire

Preferred Licenses or Certifications



Knowledge of:

  • Applicable computer applications
  • Michigan Mental Health Code and its rules and regulations
  • Various disciplines and assessment tools utilized by each discipline
  • Working understanding on practices for adherence to Medical Services Administration (MSA) Medicaid policies and procedures
  • Techniques to de-escalate/interact in potentially dangerous situations

Skill in:

  • Using good professional judgment for the welfare and safety of our consumers
  • Excellent organizational skills with the ability to manage multiple priorities
  • Analyzing information and completing reports

Ability to:

  • Collaborative:  Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate.  Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives.
  • Accountable:  Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily.
  • Respectful:  Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
  • Work in an environment which embraces the county’s Dignity Campaign
  • Effectively speak, write, and understand the English
  • Effectively speak, write, and understand a language other than English is preferred
  • Understand and carry out oral and/or written instructions
  • Accurately organize and maintain paper documents and electronic files
  • Maintain the confidentiality of information
  • Work independently